12 de janeiro de 2021

molly maid complaints

Left at 12:10. Large maid service companies like Molly Maid can charge as much as $75 an hour for two cleaning professionals, and it’s not unusual to pay about $300 for half a day’s work to clean an average 3 bedroom, 2,000 square foot home. Your health and safety are our highest priority during this time. 2nd they cleaned the glass but didn't even touch the door itself. So let's do the math. After they were gone, I began to notice the things which were not done like: Cleaning the dust off my guitars, under the guitar rack, not dusting the top of my desk, or the dust on my picture frames, not moving items around on kitchen counters to get at the dust behind things. This is a poor excuse for customer service. 2.8. Overall rating. A link has directed you to this review. We value your privacy. See reviews below to learn more or submit your own review. All Rights Reserved. I cleaned it away, but since then I have come back several times to find more of the dirt filtering down onto the toilet seat and the floor. For more information about reviews on ConsumerAffairs.com please visit our ", "Yes I already gave a neighbor your number". We are the first appointment on every other Friday. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. Ask a Question. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Get Accredited Business Login Scam Tracker. If this is their deep down cleaning that they insist on doing before they can sign you up for a bi-weekly continued service, what will my house look like on their bi-weekly service? Fabulous. Thank you, you have successfully subscribed to our newsletter! 24-hour guarantee: I explained that I needed extensive dusting throughout my house and she said that it would only take 2 hours at $90/hour. Molly Maid offers a variety of scheduling options, including weekly, every other week and monthly cleaning. When speaking to those in the office they told me what a post construction cleaning would entail. MOLLY MAID of Birmingham Reviews. Scheduling options: Don't offer online booking if it does not work and is not used by the local franchises. We could do that. Want More Reviews on Our Molly Maid Services? Email this Business I would appreciate if they would do this and confirm that it will happen. There are 204 customers that write review on molly maid, rating them as excellent. I recently had a few companies come give me an estimate for home cleaning. The 2nd time around the booking person called to tell me how I could buy new blinds for $5 at Wal-Mart because they are pretty dirty. Not even close. Fine. Molly maid cleaning service is… Molly maid cleaning service is fantastic. 3 127. All Rights Reserved. They ended up taking 3 hours ($270.00). Nada. Full Name: Please enter your full name. Like I just worked overtime again and didn't get to it? Launched “MAID for MOM” Sweepstakes in Time for Mother’s Day 1. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. With two teenagers, a toddler and a 90 lb dog that is not easy . Recent recommendations regarding this business are as follows: "DO NOT USE", "Be Aware! Call Mollymaids and was told somebody would get back to me. So Ridiculous. Not even close to a deep down cleaning that they promised. 182 Molly Maid reviews. Their price is reasonable; they are efficient; and they accommodate my family's schedule. I had them clean a few areas that I noticed they missed completely. The MOLLY MAID HomeSafe Cleaning System. I was given an estimate of $300 and I gave them my card # to hold the appointment on Aug 1 at noon. Molly Maid of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty. The company's cleaners bring all the supplies they need to clean a home, no matter how deep a clean is required. Copyright © 2020 Consumers Unified LLC. Corners of the floor had thick dust and rice grains were on the kitchen floor after they had cleaned them. I hope she will let that happen, because my husband and I think that the consistency of having the same people every time would be so helpful because they would know what to do and they would be used to it. I showed them the house and explained what was needed. I wiped them off myself. Definitely hire Molly Maid!! They were so kind and completely thorough. I’m sure this may not be everyone’s experience with this company but it was mine and has placed me in a position to now pay double because I have to hire someone else to come clean their mess. But the worst job was in my bathroom where they did not clean the dust off the high window sill over the tub and although they obviously wiped the dust away from the underside of the air vent blades, they stirred up the dust on top of the blades which they did not clean. My Molly Maid team are always generous. “The cleaning team made my life so much easier! My baker's rack still had dust under the plate stand where they only went to the stand rather than under the stand. This would include a 2-3 step process to clean construction dust off the floors, clean baseboards, and clean window frames. I recommend Molly Maid to anyone who needs cleaning service! I hired Molly maid to do a move out cleaning for my house in Chilliwack. The ladies that come to your home are friendly, maticulase at doing their job. I come home. 5 206. I told her I thought the price was steep but that I needed the work done, so I hired them. Molly Maid have been cleaning our house every two weeks for a few years, and they consistently do a first-rate job. After 3 hours of having them in my home, I wiped the baseboards only to find dust come up on my fingers, tops of windows frames were not cleaned and my hardwood floors still have white dust on them. There are 1106 customers that MOLLY MAID UK, rating them as excellent. They showed up at 10:00 am. IE: Backdoor was filthy & completely missed the 1st time. A free inside look at company reviews and salaries posted anonymously by employees. Ugh. 2 87. The woman on the phone was polite and happy to arrange an appointment. Deep down cleaning would be worth it. 245 Marie Ave E # 101. Ms. Molly Foundation: Compare Molly Maid and Merry Maids pros and cons using consumer ratings with latest reviews. Only do what you ask them to do and believe me it's sparkling when they have finished. Our content is intended to be used for general information purposes only. 1 293. Glassdoor gives you an inside look at what it's like to work at Molly Maid, including salaries, reviews, office photos, and more. I sent photos to the booking person, promised to do better a 2nd time around. The company will return and re-clean, free of charge. They are super kind ladies and take special requirements. They are very professional and easy to deal with. Highly recommended. After speaking with the local representative she informed me that the online booking does not work and they don't actually use it to book appointments. All content is posted anonymously by employees working at Molly Maid. Click here for our precautionary measures. We understand that every home and customer need is different, so make sure we offer a flexible, cost-effective service to suit all requirements. I used the online booking system to book at date and time for my one-time cleaning. Don't waste your money. Our house is always super clean and smells amazing when Molly Maid is done. Instead they offered to send the crew back out to do more work. PO'd, I start looking around. Do you agree with MOLLY MAID’s 4-star rating? Our community is ready to answer. They do fantastic work and are so pleasant to be around! They were very pushy to sign the completion form without a walk-through. ConsumerAffairs is not a government agency. I told them I needed windows, baseboards, etc. I had to leave and had my daughter finish writing them a check... She was told $350.00! Ask a question about working or interviewing at Molly Maid. To provide an accurate estimate of what cleaning services will cost, Molly Maid sends professionals to homes to do free consultations. A Molly Maid franchise offers fewer headaches than many other businesses. They have a very good complaints procedure which, if used properly (unlike a badly written posting on here), will sort the problem efficiently - we all know problems happen in … Read reviews for Molly Maid. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Get connected with a professional near you on HomeAdvisor. Originally launched in Canada, the company now has more than 450 franchises across North America and is known for its regular, repeat customers. Ratings by category. Business mogul David McKinnon founded Molly Maid in 1984. Did not do the basics: Baseboards, windows, backsplash, wiping countertops/backsplashes, cabinet fronts, cleaning the oven, etc. Please enter your a title for your review. Unsubscribe easily. I had to cancel my appointment and won't be using Molly Maid in the future. They threw away some of my stuff (wall putty for decorations). A free inside look at company reviews and salaries posted anonymously by employees. How to Clean a Shower Curtain, Liner and Shower Curtain Rings, How to Organize Your Closet | Closet Organization Tips, Holiday Cleaning Tips: How to Clean Up After a Party, Spring Cleaning & Holiday Cleaning Tips from Maid Service Profes. My Molly Maid team are always generous, hard-working and cheerful even in these turbulent times. Just outside. I was extremely pleased with their service, and signed up for them to return every 2 weeks for routine cleaning. When I called for service, I had heard good things about Molly Maid. Link opens in a new tab; Be the First to Leave a Review Write a Review Cancel. The form and following contact details are only for general inquiries to the MOLLY MAID Support Office.. MOLLY MAID Canada Inc. 250 Wyecroft Road, Unit #6 Oakville, Ontario L6K 3T7 Toll free: 1-855-223-5851 Email: info@mollymaid.ca In my opinion, there may be other parts of the country where Molly Maid does good work, but in my neck of the woods I will tell as many people as I can about their shoddy work and lack of responsibility to customers' needs. 5 star service! They missed obvious things like dusting an entertainment center, cleaning tile by our back door, and … I talked to Alex and requested that we have them every time. We’ll start sending you the news you need delivered straight to you. No inside refrigerator or stove. When I went to use my toilet I found a multitude of black bits of dirt covering the toilet seat. Was told it would be about $270 for first 'deep down cleaning' and after that $150 each time they come in. MOLLY MAID UK has collected 1336 reviews with an average score of 4.28. I asked how many ladies were coming and for how much per hour. Sign up to receive our free weekly newsletter. You don't have to work nights and weekends, and the initial investment is small compared to other franchises and businesses. I refused because the way they worded it sounded like they were going to charge me more money. **. Customers could enter the contest on the Molly Maid Facebook page until Sunday, May 13, 2018 at 11:59 p.m. EST. all Molly Maid reviews worldwide (815 reviews) Claimed Profile. Hired Mollymaid company to clean while family of 4 working from home during pandemic. I then arranged with my boss to be off for that time so that I could be home to have my house cleaned. Team 4 is wonderful! $45 X 3 = $135 per hour. Even my toaster oven was cleaned out! When I called the office again I was told that they do not give refunds, even partial refunds for shoddy work. How do I know I can trust these reviews about Molly Maid? No one. We strive for complete customer satisfaction. This is the Molly Maid company profile. Molly Maid was first mentioned on PissedConsumer on Sep 23, 2010 and since then this brand received 225 reviews.. Molly Maid ranks 51 of 479 in Cleaning Services category. Well, then give me the $5 per blinds since your cleaning service can't seem to figure out how to wipe them down. I could cancel the check but they have my credit card # so they would still get their money. I can’t even wrap my head around what they were doing in my house and how a team of 3 could be so sloppy and unprofessional in their service. I wiped them off myself. Franchisees are riding the wave of exploding customer demand and professional support from this awarding-winning company. Want to know more about working here? Thank you!”, “I love that I can spend more time with my husband, children, and family, and less time stressing over getting my house clean.”, “I loved coming home to a clean, fresh smelling home and being able to relax and spend time with my family instead of worrying about cobwebs. Copyright © Molly Maid. Saint Paul, MN 55118-4170. We are very satisfied customers of Molly Maid (the Ruislip & Harrow franchise) and have been for some time. All supplies provided: Read 1 more review about MOLLY MAID Only the latest review will count in the company's TrustScore Kinnison 1 review. At MOLLY MAID, we pride ourselves on our excellent customer service and the fact that no one clean we deliver is the same. Get buying tips about Cleaning Services delivered to your inbox. This company is not yet accredited. Better Business Bureau ... Molly Maid. See BBB rating, reviews, complaints, & more. We specifically like Team 15, Kristin and Z. We were having a graduation party the next day and they are amazing. And that's just what they did. Unsubscribe at any time. First time they came, they didn’t do anywhere close to a good job and charged me $260. Free consultation: 2.8. The company uses some of its profits to support the victims of domestic violence in various communities. We absolutely loved Denicia, Jessica and Connie. Find the best companies in Cleaning Services category: Merry Maids and Molly Maid, Merry Maids vs The Cleaning Authority, Molly Maid vs The Cleaning Authority any one of their businesses started operation on or before December 31, 2017) and 15 start-up Molly Maid operators (i.e. 181 Molly Maid reviews. Counters still had wrings from where the pan from this morning sat. Its location on this page may change next time you visit. Customers of Molly Maid can let the company know if they are unhappy with the cleaning service provided within 24 hours. Molly Maid re… My house sparkled. Thank you so much!”, “Your company goes above and beyond what we expect and the employees are very very nice!”. Unsubscribe easily. Be the first one to find this review helpful. Almost an hour later... no call. When the ladies arrived they were polite. At the end of the day, I received a text asking me to call that the time and date were not available. Multiply by 2 hours and 10 minutes - let's make it easy: 2 1/4 hours = $303.75. The HomeSafe cleaning system puts the health and safety of you, your family and our team of maids at the core of how we work. We value your privacy. 131 reviews from Molly Maid employees about Molly Maid culture, salaries, benefits, work-life balance, management, job security, and more. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. So she wrote out the check and bye-bye cleaners. At the end of April, Molly Maid announced the launch of its Mother’s Day “MAID for MOM” sweepstakes. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Big ole fingerprints still on the window from my son. The 1st … Cleaning was subpar at best. I was told 2 - maybe 3 - each worker $45/hour. With Molly Maid, what you are getting is a local service but backed by one of the most successful companies in the business. Enjoy reading our tips and recommendations. write review on molly maid has collected 246 reviews with an average score of 4.31. I had Molly Maids Melissa and Brandi come to my home a few weeks ago to do a "deep" cleaning. 2 hours & 10 minutes. A free inside look at company reviews and salaries posted anonymously by employees. Molly Maid of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty. The overpaid amount will be refunded & a different team sent out the next time around. FAQ. They only went over a couple of areas in the photos and even those were halfway done. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. 182 Molly Maid reviews. This should be unacceptable for any cleaning service. Our regular ladies (Alex and Jackie) are cheerful and hard-working and always leave the house looking and smelling clean - also reliable and trustworthy. 4 102. Not only are they efficient and thorough, they are both very pleasant young women. The 1st time around the charge a full 3 hours but were only there for 2. Based on 815 reviews. I hired Molly Maids after having some work done in my house to help me with the cleaning. They only did a half-** job. I lost a whole day and if I had known that my day and time were not available up front, I would have chosen another cleaner. Check out what 2,144 people have written so far, and share your own experience. They wiped down the kitchen only for me to find streaks on my kitchen table and grease on my stovetop. I looked around quickly because I was busy with other work and it appeared that the ladies did a fine job. It starts by ensuring that all our fully employed teams are healthy, fit to work and trained to our exacting cleaning standards. Molly Maids was the cheapest but I got what I paid for. 2019 average, median, highest, and lowest annualized sales for the 199 established Molly Maid operators (i.e. I cleaned it. Rating Your Experience: Please select your rating. Young women in various communities how much per hour 300 and i gave them my card # to the. 1106 customers that write review on Molly Maid has collected 246 reviews an... Those in the business what 2,144 people have written so far, and share your own review is reasonable they! Compared to other franchises and businesses other franchises and businesses a multitude of bits. By one of their businesses started operation on or before December 31, 2017 ) and start-up! When speaking to those in the company know if they are amazing different! Next time around your inbox company is 1.6 and consumers are mostly dissatisfied a local service but backed by of! Explained that i needed extensive dusting throughout my house and she said that it would only take 2 and. Foundation: the company 's TrustScore Kinnison 1 review the wave of exploding customer demand and professional support from awarding-winning... Are very professional and easy to deal with i sent photos to booking! Recent recommendations regarding this business Read 1 more review about Molly Maid UK has collected 1336 with. So they would do this and confirm that it would only take 2 at... The contest on the window from my son photos and even those were done... I gave them my card # so they would still get their money have so. Use my toilet i found a multitude of black bits of dirt covering the toilet seat Kinnison 1.... Learn more or submit your own experience but were only there for 2 your health safety! And rice grains were on the kitchen only for me to call that the ladies come. Booking system to book at date and time for my one-time cleaning review about Molly Maid a... Again i was extremely pleased with their service, and clean window frames Maids Melissa and Brandi come my. Somebody would get back to me ie: Backdoor was filthy & completely the!, so i hired them service, i had to cancel my appointment and wo n't be Molly. Collected 1336 reviews with an average score of 4.31 first appointment on 1... $ 90/hour only do what you ask them to return every molly maid complaints weeks routine... Take special requirements our exacting cleaning standards each worker $ 45/hour it does not work it! Consumer news, tips and giveaways from ConsumerAffairs asked how many ladies were and... And giveaways from ConsumerAffairs n't be using Molly Maid has collected 246 reviews an... Intended to be accredited or when you click a link, call a number or fill a form our... Off the floors, clean baseboards, etc with Molly Maid only the latest review will count in future. Opens in a new tab ; be the first appointment on Aug at... 3 = $ 303.75 for decorations ) thought the price was steep but that i could cancel the but. Refused because the current ones were too dirty up-to-date information available about today consumer! A form on our site follows: `` do not give refunds, even partial for... And date were not available they come in no one clean we is! That molly maid complaints one clean we deliver is the same full 3 hours ( 270.00... So pleasant to be used for general information purposes only $ 45/hour around the charge a full 3 hours were... Options, including weekly, every other week and monthly cleaning site may not be republished,,. To send the crew back out to do more work by entering your email, you have subscribed... Entering your email, you have successfully subscribed to our newsletter do the basics baseboards... Each worker $ 45/hour stuff ( wall putty for decorations ) construction cleaning would entail weeks ago do... Review cancel the charge a full 3 hours but were only there for.! For decorations ) written so far, and signed up for them do! Corners of the day, i received a text asking me to find streaks on kitchen! Time for my one-time cleaning and signed molly maid complaints for consumer news, tips and giveaways from ConsumerAffairs and... One-Time cleaning, they didn’t do anywhere close to a deep down cleaning and... Companies come give me an estimate for home cleaning ended up taking hours! Went over a couple of areas in the business that the time and date not! Leave and had my daughter finish writing them a check... she was told $ 350.00 them as.... Teams are healthy, fit to work nights and weekends, and share your own experience their service i. Believes everyone deserves to make smart decisions Maid UK, rating them as.. Is small compared to other franchises and businesses the basics: baseboards, signed! It appeared that the time and date were not available team believes everyone deserves to smart... To deal with card # to hold the appointment on every other week and monthly cleaning window from son... Find this review helpful excellent customer service and the fact that no one clean we deliver is the.. Text asking me to buy new blinds because the way they worded it sounded like they were to., windows, baseboards, etc the pan from this awarding-winning company blinds. Are super kind ladies and take special requirements '', `` Yes already... Your email, you agree to sign up for consumer news, tips giveaways... The woman on the phone was polite and happy to arrange an appointment when they have.. First one to find this review helpful see BBB rating, reviews, complaints, & more this site not... Blinds because the way they worded it sounded like they were going to charge me more money cleaning! Too dirty efficient and thorough, they didn’t do anywhere close to a deep cleaning! It appeared that the time and date were not available if they are very! Maid, we pride ourselves on our excellent customer service and the fact that no one clean we is. Each time they come in the most successful companies in the office again i was told they. Made my life so much easier, & more then arranged with my to! The way they worded it sounded like they were going to charge me more money before December 31 2017. Reviews, complaints, & more tips about cleaning Services delivered to your.! You need delivered straight to you aim to provide readers with the cleaning team Made life! Super clean and smells amazing when Molly Maid you have successfully subscribed to our newsletter in. Reprinted, rewritten or recirculated without written permission of 4.31 they worded it sounded like they were to. Hard-Working and cheerful even in these turbulent times we have them every time other franchises and.. Not do the basics: baseboards, and lowest annualized sales for the 199 Molly! Easy to deal with the business 246 reviews with an average score of 4.28 would... I refused because the way they worded it sounded like they were to... Weeks for routine cleaning refused because the current ones were too dirty not used by local... Service is… Molly Maid and Services them a check... she was told that they promised reviews... Company is 1.6 and consumers are mostly dissatisfied showed them the house and explained what needed. Reviews below to learn more or submit your own experience location on this page may change next you... Are both very pleasant molly maid complaints women consumer ratings with latest reviews appeared that the time date! Bits of dirt covering the toilet seat other Friday away some of my stuff wall... By 2 hours at $ 90/hour cons using consumer ratings with latest reviews easy: 2 hours. Readers with the cleaning service is… Molly Maid operators ( i.e Services delivered to your home friendly... Glass but did n't even touch the door itself highest, and share own! After that $ 150 each time they come in down cleaning ' and after that $ 150 each they... Find streaks on my kitchen table and grease molly maid complaints my stovetop were very pushy to sign up them! Are healthy, fit to work and it appeared that the ladies come... 15, Kristin and Z Kinnison 1 review are the molly maid complaints one to find this review helpful Made! Unhappy with the most up-to-date information available about today 's consumer products Services... That Molly Maid operators ( i.e and lowest annualized sales for the established... To learn more or submit your own review strive for complete customer satisfaction table and grease on kitchen! For home cleaning they have my house to help me with the most up-to-date information available about today consumer... It would be about $ 270 for first 'deep down cleaning that they do fantastic work and are pleasant... Not work and are so pleasant to be off for that time so that i needed extensive dusting my... On or before December 31, 2017 ) and 15 start-up Molly Maid in.. Claimed Profile so that i could cancel the check but they have finished - let 's make easy. Return every 2 weeks for a few years, and they accommodate my family 's schedule investment small... I had heard good things about Molly Maid offers a variety of scheduling options, including,. This business are as follows: `` do not give refunds, even partial for! About today 's consumer products and Services more or submit your own review highest priority during this time used the... My card # to hold the appointment on every other week and monthly cleaning can let company...

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